PRONTO RIDES

Partner's Terms of Service

PRONTO RIDES TERMS OF SERVICE-DRIVERS

 
1. INTRODUCTION

The terms and conditions stated herein constitute a legal agreement between the user (“Driver”), Driver of a Ground Transportation Service Vehicle, an individual, licensed Chauffeur Permit holder of ground transportation issued by The City of Austin, Texas, and AMAFHH Enterprises Inc., d/b/a Pronto Rides, whose principal office is located in Austin, Travis County, Texas (“Company”).

By using or receiving any services supplied to Driver by Company, and downloading, installing, or using any associated Application (“App”) supplied by Company, which purpose is to enable Driver to use Company’s services, Driver hereby expressly acknowledges and agrees to be bound by the terms and conditions set forth below, and any future amendments and additions to the terms, as published from time to time at www.prontorides.com or associated App store.  Driver is responsible for regularly reviewing this agreement. Continued use of Company’s services or App after any such changes or amendments shall constitute Driver’s consent to such changes or amendments.


2. ABOUT OUR SERVICES 

The capabilities of the App include, but are not limited to:

Enabling individuals seeking transportation services (including but not limited to: taxi operators, limousine operators, and/or chartered bus operators) to be matched with third-party transportation service providers;

GPS functionality that allows Driver to receive request for service, based on location, needs, and preferences; and,

Providing a communications platform that allows Driver and Passenger’s to communicate directly & effectively.

COMPANY DOES NOT PROVIDE TRANSPORTATION OR TRANSPORTATION SERVICES. IT IS UP TO THE THIRD-PARTY TRANSPORTATION SERVICE PROVIDER TO PROVIDE TRANSPORTATION SERVICES WHICH MAY BE SCHEDULED THROUGH USE OF THE APP. COMPANY OFFERS INFORMATION AND A METHOD TO OBTAIN SUCH THIRD-PARTY TRANSPORTATION SERVICE, BUT DOES NOT, AND DOES NOT INTEND TO, PROVIDE SAID TRANSPORTATION SERVICES OR ACT IN ANY WAY AS A TRANSPORTATION SERVICE PROVIDER, AND HAS NO RESPONSIBILITY OR LIABILITY FOR ANY TRANSPORTATION SERVICES PROVIDED TO DRIVER BY SUCH THIRD PARTY TRANSPORTATION SERVICE PROVIDERS.

DRIVER shall indemnify, defend, and hold the Company/ PRONTO RIDES harmless from any claim or cause of action against PRONTO RIDES arising from conduct of the rider/passenger.
 

3. REPRESENTATIONS AND WARRANTIES

By using the App, Driver expressly represents and warrants that Driver is legally entitled to enter this agreement. If Driver resides in a jurisdiction that restricts the use of these services because of age, or restricts the ability to enter into agreements such as this one due to age, Driver must abide by such age limits or must not use the App. Without limiting the foregoing, the App is not available to children, i.e., persons under the age of eighteen (18) years. By using the App, Driver represents and warrants that Driver is at least eighteen (18) years old. By using the App, Driver represents and warrants that Driver has the right, authority, and capacity to enter into this agreement and to abide by the terms and conditions. Driver participation in using the App is for Driver’s sole, personal use. Driver may not authorize others to use Driver’s user status, and Driver may not assign or otherwise transfer Driver’s user account to any other person or entity. When using the App, Driver agrees to comply with all applicable rules & laws from Driver’s Permit Holder, state, and city in which Driver is present while using the App.

Driver may only access the service using authorized means. It is Driver’s responsibility to check to ensure Driver has downloaded the correct App for Driver’s device.  Company is not liable if Driver does not have a compatible handset or if Driver has downloaded the wrong version of the App for Driver’s handset. Company reserves the right to terminate the agreement should Driver be using the App with an incompatible or unauthorized device.


By using the App or services, Driver agrees that:

Driver will only use the service or App for lawful purposes;

Driver will not use the services for sending or storing any unlawful material or for fraudulent purposes;

Driver will not use the services or App to cause nuisance, annoyance, or inconvenience;

Driver will not impair the proper operation of the network;

Driver will not try to harm the service or App in any way whatsoever;

Driver will not copy, modify, or distribute the App or other content without written permission from Company;

Driver will not make derivative works based upon the App or related software;

Driver will not reverse engineer the App or software;

Driver will use the App for Driver’s own use and will not resell it to a third party;

Driver will keep secure and confidential Driver’s account password or any Identification Company provides Driver which allows access to the services;

Driver will provide Company with any proof of identity Company may reasonably request;

Driver will only use an access point or data account that Driver is authorized to use;

Driver is aware that when requesting services by SMS, standard messaging charges apply;

Driver will not bypass any robot exclusion headers or other measures we take to restrict access to the App or use any software, technology, or device to scrape, spider, or crawl the App or harvest or manipulate data; and,

Company reserves the right to discontinue any aspect of the service or App at any time.

 
4. LICENSES GRANTED BY COMPANY TO COMPANY CONTENT AND USER CONTENT

Subject to Driver’s compliance with these terms and conditions, Company grants Driver a limited, non-exclusive, non-transferable license: to view, download, and print any Company content solely for Driver’s commercial purposes; and, to view any user content to which Driver is permitted access solely for Driver’s commercial purposes.

Driver has no right to sublicense the license rights granted in this section. Driver will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the service or App, except as expressly permitted in this agreement. No licenses or rights are granted to Driver by implication or otherwise under any intellectual property rights owned or controlled by Company or its licensors, except for the licenses and rights expressly granted in this agreement.

 
5. APP LICENSE

Subject to Driver’s compliance with this agreement, Company grants Driver a limited non-exclusive, non-transferable license to download and install a copy of the App on a mobile device or computer that Driver owns or controls, and to run such copy of the App solely for Driver’s own use.

Furthermore, with respect to any App accessed through or downloaded from the Apple App Store, Driver will use the App Store sourced App only: (i) on an Apple, Inc. (“Apple”) branded product that runs iOS (Apple’s proprietary operating system software); and (ii) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. With respect to any App accessed through or downloaded from Google, Inc. (“Google”), Driver will use such App as permitted by any Usage Rules, License Agreements or Terms of Use as set forth by Google.

Company reserves all rights in and to the App not expressly granted to Driver under this agreement. Google and Apple are not parties to this agreement and shall have no obligations. However, Google, Apple and their subsidiaries are third-party beneficiaries of this agreement. Upon Driver’s acceptance of this agreement, Google and Apple shall have the right (and will be deemed to have accepted the right) to enforce this agreement against Driver as a third-party beneficiary thereof. This agreement incorporates by reference the Licensed App End User License Agreement published by Apple and Google, for purposes of which, Driver is “the end-user.”

In the event of a conflict in the terms of the Licensed App End User License Agreement and this agreement, the terms of this agreement shall control.

In addition, Driver shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the App or services or the data contained therein; or (v) attempt to gain unauthorized access to the App or services or its related systems or networks.

Unless a device has been provided to Driver by Company with this App installed thereon, Driver must provide at Driver’s own expense the equipment, Internet connections, or devices and/or service plans to access and use this App. Company does not guarantee that this App can be accessed on all devices or wireless service plans. Company does not guarantee that this App is available in all geographic locations. Driver acknowledges that when Driver uses this App, Driver’s wireless carrier may charge Driver fees for data, messaging, and/or other wireless access. Driver must check with Driver’s carrier to see if there are any such fees that apply to Driver. DRIVER IS SOLELY RESPONSIBLE FOR ANY COSTS DRIVER INCURS TO ACCESS THIS APP FROM DRIVER’S DEVICE.  Company will use reasonable efforts to make the App available at all times, provided, however, Driver acknowledges that the connection between the App and the server is provided via the Internet and mobile networks and thus the quality and availability of the connection may be affected by factors outside the reasonable control of Company.


6. COPYRIGHT POLICY

Company respects copyright law and expects Driver to do the same. It is Company’s policy to terminate in appropriate circumstances any users or account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders.

 
7. PAYMENT TERMS

Any fees that Company may charge Driver for the App are due immediately and are non-refundable. This policy shall apply at all times regardless of Driver’s decision to terminate Driver’s usage, Company’s decision to terminate Driver’s usage, disruption caused to Company’s App or services either planned, accidental, or intentional, or any reason whatsoever. Company reserves the right to determine final prevailing pricing.

Company, at its sole discretion, may make promotional offers with different features and different rates to any customers. These promotional offers, unless made to Driver, shall have no bearing whatsoever on Driver’s offer or contract. Company may change the fees for service or App, as deemed necessary for its business.

Driver shall pay for Company’s services through use of Company’s mobile App or website.  While Company shall make every effort to use secure methods of data transmission, encryption of credit card numbers, and other security features, Driver recognizes and acknowledges the risk that third parties may be able to intercept transmission of data online, including but not limited to credit card numbers.  Company shall not make any use of Driver’s financial data (including but not limited to credit card numbers) for any other purpose other than for the services expressly set forth in these terms and conditions, but Company cannot be held liable for any third party’s illegal or unauthorized interception or use of such data.
 

8. DRIVER’s REPRESENTATIONS AND WARRANTIES

For clarity, Company requires all Driver’s to represent and warrant that they:

(1) are at least 21 years of age;

(2) possess a valid driver’s license and are authorized to operate a ground transportation service vehicle by the appropriate State or City governmental authorities;

(3) maintain a valid policy of liability insurance in compliance with all legal requirements;

(4) will obey all traffic laws and will be solely responsible for any violations of such laws;

(5) will not discriminate or harass any Customer’s on the basis of race, national origin, religion, gender, gender identity, physical or mental disability medical condition, marital status, or sexual orientation in violation of any State or Federal law;

(6) have not been convicted of any violation resulting in revocation or suspension of their driver’s license or authority to operate a ground transportation vehicle;

(7) are driving a ground transportation vehicle that has been inspected by a facility approved by the appropriate State or City governmental authorities;

(8) will charge Customer’s only according to the legal and authorized methods (including but not limited to, visible transportation meter);

(9) will transport only up to the maximum number of passengers corresponding to the available seat belts in the ground transportation vehicle; and,

(10) will charge Customers for additional costs only according to legal and authorized rules and regulations, such as if customer soils the interior of the ground transportation vehicle with any bodily fluid or substance requiring cleanups.

(11) Driver agree to provide notice to Pronto Ride of any changes to your DRIVER’S license reports or criminal history immediately upon any change. You also agree to inform Pronto Ride as to any driver change from car to car, by explicitly informing the Manager of such change by email.

(12) Driver shall accept service request through the app, when the driver’s vehicle is determined by the Global Positioning System (GPS) to be the closest vehicle to the pick-up location. Multiple reject calls or prolonged in-activity (off shift) may prompt suspension from the network.

(13) The vehicle’s air conditioning or heating equipment shall be operated when the passenger is in vehicle, unless a passenger requests that the equipment not be operated.

(14) A driver shall promptly attempt to return to a passenger property that is left by the passenger. If unable to locate the passenger, the driver shall deliver the property to the franchise holder’s office not later than 24 hours after discovery of the property.

(15) A Driver is required to act in a professional and courteous manner; and maintain a well-groomed appearance.

(16) A driver agrees to transport a passenger to the passenger’s destination by the most direct route available unless otherwise directed by the passenger.

(17) A driver may not solicit the customer for future rides nor pass on their phone number(s) for the customer to call them directly for their future ride(s). In the event the customer call’s the driver for a ride, the driver shall diligently inform Pronto Rides of the said interaction.

(18) Driver, shall, at any given time, shall accept ONE request for ride. Furthermore, Driver agrees to fulfill these request for ride in a timely manner. Driver agrees NOT to be late at a scheduled pick up.

(19) Driver agrees to keep the vehicle impeccably clean and in sound mechanical condition.

 
9. THIRD PARTY INTERACTIONS

During use of the App and services, Company may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the App. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between Customer and the applicable third-party. Company shall have no liability, obligation, or responsibility for any such correspondence, purchase, transaction or promotion between Customer and any such third-party. Company does not endorse any sites on the Internet that are linked through the services or App, and in no event shall Company be responsible for any content, products, services or other materials on or available from such sites or third party providers.

 
10. INDEMNIFICATION

By entering into this agreement and using the App or services, Driver agrees that Driver shall defend, indemnify and hold the Company, its licensors and each such party's parent organizations, subsidiaries, affiliates, officers, directors, users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) Driver’s violation or breach of any term of this agreement or any applicable law or regulation, whether or not referenced herein; (b) Driver’s violation of any rights of any third party, including providers of transportation services arranged via the service or App; or, (c) Driver’s use or misuse of the App or services.


11. DISCLAIMER OF WARRANTIES

COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR APP. COMPANY DOES NOT REPRESENT OR WARRANT THAT

(A) THE USE OF THE SERVICE OR APP WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, APP, SYSTEM OR DATA,

(B) THE SERVICE OR APP WILL MEET CUSTOMERR REQUIREMENTS OR EXPECTATIONS,

(C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE,

(D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY DRIVER THROUGH THE SERVICE WILL MEET CUSTOMERR REQUIREMENTS OR EXPECTATIONS,

(E) ERRORS OR DEFECTS IN THE SERVICE OR APP WILL BE CORRECTED, OR

(F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

THE SERVICE AND APP IS PROVIDED TO DRIVER STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY THE COMPANY. COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, SAFETY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF ANY SERVICES, PRODUCTS OR GOODS OBTAINED BY THIRD PARTIES THROUGH THE USE OF THE SERVICE OR APP.

DRIVER ACKNOWLEDGES AND AGREES THAT THE ENTIRE RISK ARISING OUT OF CUSTOMERR USE OF THE APP AND SERVICE, AND ANY THIRD PARTY SERVICES OR PRODUCTS REMAINS SOLELY WITH DRIVER, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

 
12. INTERNET DELAYS

COMPANY'S SERVICE AND APP MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS.

 
13. LIMITATION OF LIABILITY

IN NO EVENT SHALL COMPANY BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE). COMPANY SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY DRIVER, INCLUDING BUT NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICE OR APP, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE OR APP, ANY RELIANCE PLACED BY DRIVER ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN DRIVER AND ANY CUSTOMERS/ PASSENGERS/RIDERS, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS REFERRED BY THE SERVICE OR APP, EVEN IF THE COMPANY AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

COMPANY MAY INTRODUCE DRIVER TO CUSTOMERS/PASSENGERS/RIDERS. COMPANY WILL NOT ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF ANY SUCH CUSTOMERS/PASSENGERS/RIDERS AND DRIVER EXPRESSLY WAIVES AND RELEASES THE COMPANY FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO SUCH CUSTOMERS/ PASSENGERS/ RIDERS. COMPANY WILL NOT BE A PARTY TO DISPUTES OR NEGOTIATIONS OF DISPUTES BETWEEN DRIVER AND ANY CUSTOMERS/PASSENGERS/RIDERS.  RESPONSIBILITY FOR THE DECISIONS DRIVER MAKES REGARDING SERVICES OFFERED VIA THE APP OR SERVICE (WITH ALL ITS IMPLICATIONS) RESTS SOLELY WITH DRIVER.

DRIVER UNDERSTANDS, THEREFORE, THAT BY USING THE APP AND THE SERVICE, DRIVER’S PERSON OR PROPERTY MAY BE EXPOSED TO SITUATIONS THAT ARE POTENTIALLY DANGEROUS, OFFENSIVE, HARMFUL, UNSAFE OR OTHERWISE OBJECTIONABLE, AND THAT DRIVER USES THE APP AND THE SERVICE AT DRIVER’S OWN RISK. COMPANY IS NOT RESPONSIBLE FOR ANY DAMAGE OR LOSS INCURRED BY DRIVER FROM ANY CUSTOMERS/ PASSENGERS/ RIDERS

 
14. NOTICE

Company may give notice by means of a general notice on the App service, electronic mail to Driver’s email address on record in Company's account information, or by written communication sent by first class mail or pre-paid post to Driver’s address on record in Company's account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). Driver may give notice to Company (such notice shall be deemed given when received by the Company) at any time by any of the following: email sent to Company at the following email address: taxiconect@gmail.com, or letter delivered by first class postage prepaid mail to Company at the following address:  Pronto Rides, PO Box 1614, Pflugerville, TX 78660, addressed to the attention of: Manager.

 
15. ASSIGNMENT

This agreement may not be assigned by Driver without the prior written approval of Company but may be assigned without Driver’s consent by Company to (1) a parent or subsidiary, (2) an acquirer of assets, or (3) a successor by merger. Any purported assignment in violation of this section shall be void.

 
16. RELATIONSHIP BETWEEN SERVICE PROVIDERS AND COMPANY

Transportation service providers/Driver’s are independent contractors and not employees, owners, joint ventures, partners or agents of Company, and there is no employment agreement between the Driver and Company. In addition, Driver further understand and agree that they have no authority to bind Company and will not make any representations to any party that they have any authority to bind Company, as an employee, partner or otherwise.

 
17. TERM AND TERMINATION OF AGREEMENT

This agreement is effective upon the use of the App or the services. Driver or Company may terminate Driver’s participation in the service at any time, for any reason and Company may prohibit Driver’s use of the App or services at any time in its sole discretion. The terms of this agreement, and any subsequent modification of this agreement, shall remain in effect at all times after Driver or Company terminates Driver’s participation or access.

 
18. DISPUTE RESOLUTION

Driver and Company agree that any dispute, claim or controversy arising out of or relating to this agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the services or App, will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. Driver acknowledges and agrees that Driver and Company are each waiving the right to a trial by jury or to participate as a plaintiff or class user in any purported class action or representative proceeding. Further, unless both Driver and Company otherwise agree in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this section will be deemed void. Except as provided in the preceding sentence, this section will survive any termination of this agreement.

Arbitration Rules and Governing Law. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. (The AAA Rules are available atwww.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section.

Arbitration Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration at www.adr.org/aaa/ShowPDF?doc=ADRSTG_004175 and a separate form for California residents at www.adr.org/aaa/ShowPDF?doc=ADRSTG_015822.) The arbitrator will be either a retired judge or an attorney licensed to practice law in the applicable state and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.

Arbitration Location and Procedure. Unless Driver and Company otherwise agree, the arbitration will be conducted in Travis County, Texas, the jurisdiction of Company’s principal place of business. If Driver’s claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents Driver and Company submit to the arbitrator, unless Driver requests a hearing or the arbitrator determines that a hearing is necessary. If Driver’s claim exceeds $10,000, Driver’s right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award damages must be consistent with the terms of the “Limitation of Liability” section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. The prevailing party in arbitration will be entitled to an award of attorneys’ fees and expenses, to the extent provided under applicable law.

Fees. Driver’s responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if Driver’s claim for damages does not exceed $75,000, Company will pay all such fees unless the arbitrator finds that either the substance of Driver’s claim or the relief sought in Driver’s Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

Changes. Notwithstanding the provisions of the modification-related provisions above, if Company changes this “Dispute Resolution” section after the date Driver first accepted this agreement (or accepted any subsequent changes to this agreement), Driver may reject any such change by sending written notice (including by email to taxiconect@gmail.com) within 30 days of the date such change became effective, as indicated in the “Last Updated Date” above or in the date of Company’s email to Driver notifying Driver of such change. By rejecting any change, Driver are agreeing that Driver will arbitrate any Dispute between Driver and Company in accordance with the provisions of this “Dispute Resolution” section as of the date Driver first accepted this Agreement (or accepted any subsequent changes to this Agreement).


19. GENERAL

No joint venture, partnership, employment, or agency relationship exists between Driver, Company or any third party provider as a result of this agreement or use of the service or App. If any provision of the agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. The failure of Company to enforce any right or provision in this agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Company in writing. This agreement comprises the entire agreement between Driver and Company and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein.